Bass Pro Shops Banquet Lead Server in Springfield, Missouri
Train associates to perform the standards and procedures for their position and oversee the execution of assigned functions.
Thorough working understanding of all “Front of House” position responsibilities.
Fulfill responsibilities of Server, Houseperson, and Bartender as needed.
Possess the following characteristics: enthusiasm, patience, positive mental attitude, good communication and organizational skills, clean appearance, professionalism, leadership skills, and teamwork.
Assist with new-hire orientation responsibilities including but not limited to: uniform check-out, initial associate site tours, training outline, and FOH associate handbook training.
Provide the trainee with the skills, knowledge and procedures associated with meeting department standards.
Create and monitor banquet setup and side work procedures – ensuring all Front of House positions are meeting the designated event timelines/responsibilities.
Create and adjust banquet floorplans using I-plan software.
Responsible for the execution of assigned banquet functions to include staff supervision and meeting planner contact.
Completion of bar requisitions - ensures initial counts, additional requisitioned inventory, and closing counts are properly recorded.
Notifies management of changes and additions as requested by guests for event.
Will perform other duties as required.
Candidate Profile: .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations:
Missouri class E or Arkansas P designated driver's license and a safe driving record is required.
Other Skills and Abilities:
Computer Skills – Proficient in Windows and Microsoft Office Applications. The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stand; stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The employee is occasionally exposed to moving mechanical parts; toxic or caustic chemicals; extreme cold and extreme heat. The noise level in the work environment is usually moderate.,