Bass Pro Shops lead boat sales consultant in Pearland, Texas

Position summary:

Under the supervision of the GSM - Marine gives daily direction to the Boat Sales Consultants to include: merchandise presentation, inventory control, pricing, sales enhancements, customer service activities.

Position responsibilities:

1) Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers

2) Supports GSM in achievement of Sales, Gross Margin, Inventory Shrinkage and Payroll Goals

3) Provides daily direction to the associates within the Department

4) Prepares To-do / Task lists & Follow-up appropriately

5) Meets with potential customers to determine their boating needs. Provide information necessary to allow the customer to make an informed buying decision.

6) Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings

7) Insures that all Sales Consultants remain current on & adhere to all selling skills training & direction

8) Resolves customer and associate opportunities with GSM / DM and HR Manager

9) Assists the GSM with: coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items

10) Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates

11) Utilizes IDS Prospect Management screens on a daily basis, specifically entering new customers and conducting follow up activities with customers before and after the sale

12) Maintains a clean and professional work area

13) Follows all Company Policies and Procedures.

Education and/or Experience

High School education or equivalent experience

2-3 years of Supervisory experience preferably in a Retail or Sales environment

Mathematical Skills / Reasoning Ability

Ability to calculate figures and amounts such as discounts, commissions and percentages

Communication Skills

Ability to read and analyze certain reports

Ability to effectively present information and respond to questions from Managers, associates, customers and the general public

Ability to conduct meetings and make presentations to small groups

Other Knowledge, Skills and Abilities

Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.

Demonstrates strong interpersonal skills

Ability to establish and maintain effective working relationships with co-workers, associates & customers

Other duties, assignments and responsibilities as needed

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled