Bass Pro Shops Dogwood Canyon Lead Wrangler in Lampe, Missouri
Dogwood Canyon Lead Wrangler
Location: Lampe, Missouri
Department: Dogwood Canyon
Location Name: Dogwood Canyon Nature Park
Wage: Depends on Experience
Position Type: Full Time
To prepare and handle horses and stables for trail rides, occasional chuck wagon cookouts, wagon rides; to ensure a safe and enjoyable experience for guests engaged in Stables activities; and to maintain a clean and healthy environment for the animals.
Essential Duties and Responsibilities
Other duties may be assigned.
Perform stables duties with a minimum of supervision.
Perform all duties in a safe and enjoyable manner interacting with the Guest(s).
Work within schedule and guidelines set by Stables and Dogwood Canyon Management.
Adhere to all rules and regulations established in Dogwood Canyon standard operation procedure manual.
Must be highly service focused with a desire to engage with guests, with exceptional customer service.
Be knowledgeable about Dogwood Canyon and its history.
Feed, give health care, and saddle trail horses
Drive a carriage or wagon for special occasions
Lead and conduct a safe, enjoyable trail ride for guests.
Perform all stall cleaning duties as required.
Be an experienced rider and able to teach others to ride.
Maintain current information on Stables schedules, activity prices and be able to inform guests.
Be able and willing to work in harmony with all departments and Dogwood Canyon guests.
Assist in keeping Stables areas, tack and livestock as neat and clean as possible.
Be able to lift up to 75 lbs. on a regular basis and work in hot/cold weather conditions.
Walk/Lead Pony/Horse Rides.
Perform other duties as required.
Provide leadership to stables associates and report to manager.
Provide leadership to stables associates
Demonstrate initiative – ability to think, work, and make decisions to solve concerns based on sound judgment.
Must excel in a fast paced environment where continuous improvement is expected.
Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness are a must.
Follow up with stables staff to ensure daily duties are being completed.
Keep manager informed of supply needs
Assist manager in ordering supplies, scheduling staff, and stables services
Must have a flexible schedule to meet the demands of the park and its guests.
Train new wranglers on stables SOP.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Preferred experience leading trail rides, teaching others equine riding and or knowledge.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to count change back.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Basic computer skills are required.
Certificates, Licenses, Registrations
Must be at least 18 years old, have a safe driving record and the ability to obtain a Missouri class E or Arkansas P designated drivers license.
Other Skills and Abilities
The ability to work well with a team, to prioritize, a sense
of urgency and a real concern for guest satisfaction.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 75 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions and exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.